privacy policy.

Privacy Policy

At Sleepy Girl, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our online store located at 2D Figtree Drive ("Online Store").


Information We Collect

a. Personal Information:
When you use our Online Store, we may collect personal information that you voluntarily provide, such as your name, email address, shipping address, billing information, phone number, and other contact details. We only collect the information necessary to fulfill your orders and provide you with a seamless shopping experience.

b. Transaction Information:
We may collect information related to your purchases, including product details, order history, payment information, and shipping preferences.

c. Device and Usage Information:
We may collect information about the device you use to access the Online Store, including your IP address, browser type, operating system, and browsing behavior.

d. Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your experience on the Online Store. Cookies are small data files stored on your device that help us recognize you when you return to our site, track your shopping behavior, and improve performance.

Sleepy Girl’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via email and SMS (if you’ve opted in).


How We Use Your Information

a. Provide and Improve Our Services:
We use your information to process and fulfill your orders, communicate with you about your purchases, and provide customer support. We may also use your information to personalize your shopping experience, improve our products and services, and develop new features.

b. Marketing and Promotional Communications:
With your consent, we may send you marketing and promotional communications via email or SMS about our products, special offers, or updates. You can opt out at any time by following the unsubscribe or STOP instructions or by contacting us directly.

c. SMS Messaging:
If you provide your phone number and opt in to receive SMS messages, we may use it to send you transactional messages (e.g., order updates), marketing offers, and abandoned cart reminders. These messages will be sent only with your explicit consent.

d. Legal Compliance and Protection:
We may use your information to comply with applicable laws or respond to lawful requests. We may also use it to detect and prevent fraudulent or unauthorized activities and to protect the rights, property, or safety of Sleepy Girl, our customers, or others.


Information Sharing and Disclosure

a. Third-Party Service Providers:
We may share your information with trusted service providers who assist us in operating the Online Store, processing payments, delivering orders, or providing customer support. These service providers are required to protect your information and may not use it for any other purpose.

b. Legal Requirements:
We may disclose your information if required to do so by law or in response to legal processes.

c. Business Transfers:
If Sleepy Girl is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or use of your information.

d. SMS Data Sharing Exclusion:
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.


Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.


Children’s Privacy

Our Online Store is not intended for children under 13. We do not knowingly collect information from anyone under 13. If we discover that we’ve collected personal information from a child under 13, we will promptly delete it.


Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also request to withdraw your consent for marketing or SMS communications at any time. To exercise these rights, please contact us using the details below.


Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on the Online Store with an updated effective date. Continued use of our services after such updates indicates your consent to the changes.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact:

📧 hello@sleepygirl.com.au


By using the Sleepy Girl Online Store, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.